Dear Coach Pony: All of Your Refund Questions Answered!

At some point in your coaching business, someone is going to ask you for a refund.

This season on the Coach Pony Podcast, dating coach Bobbi Palmer, of Date Like a Grownup and I are here to help by answering your burning questions about your coaching business, so you can get more clients and get paid to coach! Also, we have a Bridgerton audio theme this season, so enjoy!

Listen to the full episode to hear about:

  • Why there is no right answer for refund requests
  • Why having a solid intake process and clear contracts can help you avoid refund requests to begin with
  • How Bobbi handled two very different refund requests
  • Two pieces of homework to make handling refunds easier

To learn more about Bobbi Palmer:

To learn more about Christie Mims:

If you have some chocolate worth reviewing on the show, we are easily bribed!

Email us at with your recommendation or if you want to send us something to try!