Business Mistakes That Lead to Firing a Client

We’ve all had clients we regret. 

It’s almost a rite of passage for a coach (so yes, it’ll probably happen to you!).

Maybe you saw the red flags from the beginning and ignored them because you really believed you could be the one to help them. Coaches want to help people! Or maybe it took a few sessions for you to realize that what they need isn’t what you offer.

Either way, it can be incredibly awkward and uncomfortable to be confronted with a client who is wrong for you, or you’re wrong for them, and yet, you’ve already taken their money.

Separating from that client can go okay. Or it can go really, really badly.

Season three of the Coach Pony podcast is all about mistakes, and today, Bobbi Palmer from Date Like a Grownup and I are digging into firing clients, so you can learn from us. Or commiserate, because making these mistakes is totally normal. We’ve all been there!



Listen to the full episode to hear:

  • Why knowing who your ideal client is and sticking to that will help you avoid having to fire someone who’s a bad fit
  • How taking a client who isn’t right for you can drag down you and your business
  • How to manage an exit in a supportive way, with integrity
  • Three tips to keep firing a client from being a disaster 

To learn more about Bobbi Palmer:

To learn more about Christie Mims:

And if you have some chocolate worth reviewing on the show, we are easily bribed!

You can send it to us at: Christie Mims, 3630 High Street, #19286, Oakland, CA 94619